Taking Your Interaction with Others to the Next Level

Talking and communicating is not the same thing. Furthermore, communicating is not synonymous with persuading. Think of talking as broadcasting one's thoughts, communication as an effective presentation of one's thoughts, and persuasion as the attainment of the goal of one's communication.

The individual who understands these distinctions and acts upon them will have the greatest opportunities for attaining his or her outcomes in life.

Topics Covered:

• The Ten Commandments of Effective Communication
• Knowing Your Outcome
• Designing the Process of Communication
• Maintaining Rapport
• How Everything About You Communicates
• Whatever They Hear is What You Said
• Mastering Persuasion

Who Should Attend:

Individuals with leadership responsibility at the corporate, division or organizational level that are in a position to influence the day-to-day and the strategic management of the organization.